Problems with laptops within two years of purchase. © Consumer Reports.
Black eye for Microsoft: Consumer Reports, the well-known American consumer protection magazine, has announced that it no longer recommends Surface tablets and laptops because of an unusually high number of problems, far higher than the competition’s. According to Consumer Reports, 25% of Surface owners experienced issues by the end of the second year of ownership. The Redmond company responded: “We don’t believe these findings accurately reflect Surface owners’ true experiences”. Apple’s laptops are the most reliable on the market.
⇨ Circuit Breaker, “Consumer Reports stops recommending Microsoft Surface PCs over reliability concerns.”
⇨ Consumer Reports, “Microsoft Surface laptops and tablets not recommended by Consumer Reports.”