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Discovery Process

The right innovation plan for your digital journey.

What is Discovery?

Discovery is a collaborative process that combines strategy, creativity and technology. Tailored to your needs, Spiria’s Discovery process is designed to help you mitigate risk and innovate through product creation, customer experiences and digital transformation.

Create your next success story

  • Deliver services in an innovative way
  • Add new features to existing products
  • Bring an idea to life that opens new markets and generates new revenue
  • Create more robust products by improving existing code and scalability
  • Build working prototypes that leave a lasting impression
  • Amplify your user base by elevating your customer experience
  • Lay out a solid digital strategy and roadmap to deliver results on KPIs

Elevate your business

  • Increase your company's resilience or reinvent your business to face industry changes
  • Move away from legacy systems and modernize your IT ecosystem
  • Accelerate your business by adding cutting-edge technology to your processes
  • Drive your digital transformation with an experienced partner
  • Focus on data-driven decisions and business intelligence for long-term growth

The Discovery Process

  • Set the stage

    Building a 360° overview of your business and customers.

    Discovery begins with our experts learning about your current business position, target market and future goals through a series of interactive meetings, workflows and surveys. This means hosting stakeholder interviews, leveraging our technological expertise, uncovering insights from your user data and analyzing competitors. Together with Spiria, we form the team.

  • Define

    Determining short-term needs and long-term business goals.

    Based on the information collected, the team collaboratively identifies both business and user needs, defines the key objective of the Discovery process and determines the KPIs that help your business aim for the best return on investment.

  • Ideate

    Combining insights with expertise to generate innovative ideas.

    We pair Spiria’s experience in product development and expertise in customer and user experience with the team’s newfound insights from the previous stages. The team brainstorms unexplored opportunities and solutions to objectives that support business goals. In this stage, we collaboratively define functionalities, ideate feature sets and sketch visual layouts.

  • Create

    Bringing our research and ideas to life.

    Armed with solid data and innovative ideas, the team creates prototypes that bring the defined top task journeys to life and create product design concepts to capture brand direction. Our experts also deliver data-driven persona documentation alongside product lifecycle information. With everything in place and a clear development roadmap, the team is ready to move forward to a low-risk and minimal-waste production cycle.

Let’s turn your challenges into opportunities.

The Discovery process is available in a remote or on-premise format. Our experts adjust the workshops and provide digital tools according to the set-up that best serves your team.

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Our Design and Development Process

  • 1. Discovery

  • 2. Development

  • 3. Deployment

  • 4. Support

1. Discovery


  • Gathering Requirements
  • Business Rules Mapping
  • Architecture and Environments
  • Project Charter
  • Customer Research
  • Customer Acquisition Strategy
  • Customer Engagement Planning


  • Customer Journey Mapping
  • User Experience Design (UX)
  • UI Wireframing UI Mockups
  • Product Prototyping
  • Usability Testing

2. Development


  • Product Backlog (Refinement)
  • Sprint Planning (Prioritization)
  • Front End / Back End
  • Development
  • API Development and Integration
  • Development Testing Quality
  • Assurance (staging)
  • Review and Retrospective

3. Deployment

  • User Training
  • Production Deployment
  • Final Testing and Stabilization

4. Support

  • Server Backup
  • System and Hosting Update
  • Troubleshooting & Bug Fixes
  • Monitoring and Maintenance
  • Evolution and Improvement

Let’s Talk About your Project

Recent Articles

Chloé Garneau, Spiria
Bringing an idea to life through the Discovery process

The Discovery process is an intense collaboration tailored to find relevant and innovative answers to the digital challenges faced by enterprises.

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