The test phase consists of observing how real users use the system under controlled conditions. When test users encounter problems on the path towards their objective, or have questions, the prototype is adjusted to address the issue, and then re-tested. Various tools can be used to build the prototype (software or paper) and to collect information on its use (surveys, interviews, video captures, eye-tracking, etc.). These tools can be complemented by qualitative tests to gain a better understanding of the motivations, feelings, and perceptions of users beyond their actions.
A usability testing phase is a smart investment for anyone who wants to reduce risk, finish a development project on time and on budget, and come away with a final product that fully meets you and your users’ expectations. Spiria’s dedicated experts can help you develop and implement the best testing strategy to achieve your business goals.