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Customer Acquisition Strategy

Attract the most valuable customers.

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Lay the right foundation 
to build a long-lasting relationship. 

To scale your business, you have to generate growth through customer acquisition. A successful strategy will adapt to your customer’s state of mind as they move from the initial stage of need, through to engagement and loyalty. It is essential to choose the right message, media, and method, to build a lasting connection and generate great return.

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Collect, connect and convert. 

By analyzing your user journey map and customer data (personas, socio-demographics, purchasing behaviour, media preferences) Spiria’s CX experts identify key drivers that move your customers’ decision process from one stage to the next. This in-depth knowledge of users’ relationship with your brand is critical to creating a marketing plan that evolves with the customer. Over time, focusing your efforts on meaningful touchpoints in the customer journey translates to increased customer lifetime value (LTV), improved engagement and reduced churn. From CRM campaigns to conversion tactics, Spiria’s CX experts lay out the customer acquisition strategy you need to interact with customers in the right place, at the right time, every time. 

Let’s Talk About your Project

Call us: 1 800 972-0979 or e-mail us: newproject@spiria.com

Recent Articles

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FAX makes a big comeback

Since the announcement of the Montreal office’s move to the awesome Fabrik8 building, the question on everyone’s lips is How will we mesh telework and in-office work? Let’s see if we can unpack the new telecommuting policy.

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Spiria Montreal is moving into the new Fabrik8 building!

In June, Spiria Montreal will move to a new office space. No worries though. We’re staying in the bustling Mile-Ex neighborhood where artificial intelligence, video game studios and other major IT players mingle so well. In fact, we’re not going far at all: we’re just crossing Jean-Talon Street to the brand-new Fabrik8 building.

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Understanding Open Source Licensing

Does “open source” mean “freely available”? Nope. That is important to understand. Code that is freely available without a clearly stated license is implicitly fully protected by copyright in most jurisdictions. Given that they know nothing about the present or future intentions of its author, users could eventually risk being sued.

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