The Challenge
Alliant Employee Benefits needed a system that could help its customers manage their employee benefits and policy renewals in different countries. Globally, policy renewal dates are spread out throughout the year, unlike in the United States, where they typically renew on January 1. For large client companies that operate in several countries, the administration of this service can become very complex. Therefore, Alliant launched the development of a web application, International IQ, to address this issue. Unfortunately, the vendor tasked with this effort closed shop, so Alliant turned to Spiria to take over the application, provide ongoing maintenance and help it meet new business needs.